Privacy policy
Privacy Policy
Section 1 – Personal Information We Collect
When you make a purchase from our store Comptoir Manitra, we collect the personal information you provide us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer's internet protocol (IP) address, which allows us to obtain further details about the browser and operating system you use.
Email marketing: With your permission, we may send you emails about our store, new products (vanilla, spices) and other updates.
Section 3 – Disclosure & Logistics
We do not sell your data to third parties. However, we may disclose your personal information if required by law or if you violate our Terms of Service.
Although our registered office is located in Réunion Island, our stock is shipped from mainland France. To ensure delivery of your orders, your details (name, address, phone) are transmitted to our logistics partners in France (La Poste / Colissimo / Mondial Relay) solely for the purpose of fulfilling the shipping contract.
How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason (marketing), we will ask you directly for your explicit consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If you change your mind, you may withdraw your consent at any time by contacting us at paulcharles@comptoirmanitra.com.
Hosting: Our store is hosted on Shopify Inc. Your data is stored on a secure server behind a firewall.
Third-party services: Third-party providers (such as Stripe or PayPal) collect your information only to the extent necessary to perform their services. They have their own privacy policies, which we encourage you to consult for your purchase transactions.
Security: We take reasonable precautions and follow industry best practices to protect your data from loss, misuse, or unauthorized disclosure.
Age of consent: By using this site, you represent that you are at least the age of majority in your place of residence.
Changes: We reserve the right to modify this policy at any time. Changes take effect immediately upon posting.
Your rights: If you would like to access, correct, amend or delete any personal information we hold about you (Right to be forgotten – GDPR), or simply want more information, contact our data protection officer at: paulcharles@comptoirmanitra.com.